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Claims Administration Assistance
For claims filings and related customer service, please refer to the participant’s identification card for the correct claims processing location, mailing address and customer service telephone number.
Due to privacy requirements, we cannot answer benefit or claim inquiry questions via our general email address. These questions should be directed to our Customer Service Representatives via telephone.
If you are a provider attempting to inquire about eligibility or claims, please go to HealthSmart.com

Technical Assistance
If you have technical questions with regards to the functioning of this website or our Employee, Customer, Provider websites, you may address them via email at support.Information@healthsmart.com.
Our Help Desk can be reached at 1-800-638-0968 between the hours of 8:00 am and 5:00 pm Eastern Time, Monday – Friday.


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