To align with security standards, Multifactor Authentication is now required for each login.

Complete the information below to register.
If you do not know your Member ID or Group Number, please refer to your ID card.


I don't have HealthSmart Benefits
Group Number

Password Requirements

  • Must be 12 or more characters in length.
  • Must contain the following 4 types of characters:
    • Upper Case (i.e. ABCD)
    • Lower Case (i.e. abcd)
    • Numeric (i.e. 0-9)
    • Special Character What is this?
myHealth Support

Claims Administration Assistance
For claims filings and related customer service, please refer to the participant’s identification card for the correct claims processing location, mailing address and customer service telephone number.
Due to privacy requirements, we cannot answer benefit or claim inquiry questions via our general email address. These questions should be directed to our Customer Service Representatives via telephone.
If you are a provider attempting to inquire about eligibility or claims, please go to

Technical Assistance
If you have technical questions with regards to the functioning of this website or our Employee, Customer, Provider websites, you may address them via email at
Our Help Desk can be reached at 1-800-638-0968 between the hours of 8:00 am and 5:00 pm Eastern Time, Monday – Friday.